FAA20000127: (20000127) Conversational Capacity
FAA20000127 | Active | ||
(20000127) Conversational Capacity | |||
COURSE | 2023-09-20 | ||
When a challenging topic or conflict arises, natural defenses kick in, making open and honest dialogue difficult. This can lead to people either becoming overly cautious and not speaking openly or getting defensive and argumentative. Without the necessary awareness or skills to work through it, creativity, collaboration, and innovation suffer. Your people and teams should be able to put their most difficult, painful, divisive issues on the table and work through them in fair and productive ways. Conversational Capacity teaches people how to engage in constructive, learning-focused dialogue when challenging topics or conflicts arise so they can make informed decisions and find the best solutions, even under high pressure. | |||
AQS-500 | AQS-500 | ||
ILT | 7.0 | ||
Prerequisites |