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FAA30201098:   (30201098) Basic Mediation Skills with Clinical Practicum

FAA30201098 Cancelled
(30201098) Basic Mediation Skills with Clinical Practicum
COURSE 2014-02-28
Participants in the Justice Center of Atlantas mediation training will demonstrate: an ability to adopt the mediation mindset and the language of resolution, a knowledge and use of the various language techniques that enhance the opportunity for resolution, an ability to implement the mediation process, an understanding of the importance of confidentiality in the mediation process, an appreciation of the impact of laws, ethics, regulations, policies and practices surrounding the mediation process and its outcome, and an appreciation of diversity issues. This course (40hrs, 5days) is the JCAs most comprehensive, hands-on, thorough offering aimed at providing the foundation of conflict resolution theory and essential skills training for a general mediation practice in either public agency or private settings. Covers workplace issues involving EEO claims under Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act 1990, grievances under collective bargaining agreements; civil and criminal court case issues; and a myriad of disputes arising in corporate, private and public settings. Provides an understanding of the mediation process; established and increases knowledge of the language of neutrality and resolution; enhances communication and negotiation skills; and increases the abilities of participants in dealing with diversity issues.
NA NA
ILT 40.0
Prerequisites

 

D O T Triskelion

U.S. Department of Transportation

Federal Aviation Administration

800 Independence Avenue, SW

Washington, DC 20591

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