FAA14033: (14033) Interpersonal Skills for the Leadership Role
FAA14033 | Cancelled | ||
(14033) Interpersonal Skills for the Leadership Role | |||
COURSE | 2003-10-24 | ||
This is a student-centered, workplace-oriented correspondence course in interpersonal skills. It encompasses key aspects of interpersonal skills most pertinent to the leadership role. This course addresses the changing nature of work environments and the leadership function; maintaining objectivity in daily interactions; communicating expectations; listening, giving and receiving feedback; coaching; managing conflict; and self-assessment of interpersonal skills for formulation of a skills development plan. The course uses active learning techniques and on-the-job application. Learners will use self-reporting, observation, data collection, interviewing, and critical analysis. This item provide 48 hours of credit towards FAA's continuing management edcuation (CME) requirement for managers. | |||
AMA-3 | AMA-3 | ||
CORRESPONDENCE | 48.0 | ||
1 | |||
Prerequisites |